At Chelsea Cleaning, we’re delighted that independent publications have chosen us as one of the best curtain, upholstery and carpet cleaning companies.
Even more than this, it makes our day when the people we interact with leave us positive comments. Critical reviews aren’t as fun, of course, but give us the opportunity to resolve issues and improve our service.
Below we offer an overview of how customers rate Chelsea Cleaning, along with some of our favourite comments from reviewers.
Google reviews of Chelsea Cleaning
With an average 4.5 out of 5 rating, Google reviewers have given Chelsea Cleaning a firm thumbs up.
Efficiency, politeness, professionalism and value are frequently attributed to our cleaning teams and services. Of the 102 reviews, 81 customers gave us a perfect score.
Carpet cleaning reviews
Positive reviews make our day. Here are some of our favourites. (Please note that for privacy reasons, we prefer not to include reviewers’ full names).
“Got my carpets cleaned by them today and wow! It looks brand new and Gershwin was professional, efficient and friendly. I can definitely recommend them and will be using their services again in the future.” – Lauren M.
“A while ago we took a Chinese wool or silk carpet to Chelsea Cleaners. It was in a very stained and dirty condition. They cleaned it twice for the same price, to achieve the best results possible in order to reach their standards. In future, I would only ever use them for a precious carpet cleaning.” – Roy P.
“I was 100% happy with the carpet clean! The result makes the carpet look new again and previous stubborn marks were also removed! Delighted with the job! Thank you!” – Keith R.
What customers say about our curtain cleaning
Chelsea Cleaning can fetch, deep-clean, return and hang your curtains – or drop them off for cleaning at our facilities in Wynberg. We especially appreciated these reviews of our curtain cleaning service:
“I received outstanding service from Chelsea Cleaning. The quality of the work (taking down of curtains, cleaning it perfectly and hanging it all back), as well as their client service was excellent. I can highly recommend them.” – CD
“Professional company that offers great value and friendly service. Job well done and curtains look amazing. Thank you.” – Claire D.
“They repaired and cleaned my lounge curtains. Arrived to remove and rehung upon completion. Curtains have a new lease on life! Highly professional job.” – Terri G.
Comments about our upholstery cleaning
Below we include some examples of customer reviews of our upholstery cleaning services in the Cape:
“You need not look any further. We highly recommend Chelsea Cleaning’s service; we are so happy with their service from start to finish.” – Jade DW.
“Used Chelsea for many years. They are reliable, friendly and the quality of work exemplary. Great staff who are well trained and a pleasure to deal with.” – Laurie W.
“Excellent service all round. Punctual, friendly and extremely efficient!” – Emma S.
A little about negative Google reviews
Over the three decades that we’ve been operating, our experience has been that certain types of low ratings are simply unavoidable. Others point to legitimate shortcomings or oversights.
We’ve sifted through every Google review we’ve received to date.
A very small number of low ratings (we judge this as four ratings out of 102 reviews) relate directly to issues with the quality or timeliness of our services. We take these reviews extremely seriously and acted immediately to resolve the issues.
Hellopeter reviews of Chelsea Cleaning
On Hellopeter, we score an average 4 stars. Three of the five reviews are from happy customers who gave our cleaning services the highest 5-star rating.
Here are some examples of what customers said:
“I have used Chelsea Cleaning on numerous occasions. They are always on time, and the work is done to very high standards. The operators take care with furniture and other movable items. Very satisfied.” – Vijay G.
“… The mattresses were absolutely spotless which, considering the accumulated dirt on them, was astounding! I would HIGHLY recommend Chelsea Cleaning!” – Claire L.